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Cushman Wakefield Multifamily

Wahpeton, North Dakota

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Cushman Wakefield Multifamily

Blair, Nebraska

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University at Buffalo (SUNY)

Buffalo, New York

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Baldwin EMC

Orange Beach , Alabama

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Cushman Wakefield Multifamily

Fort Dodge, Iowa

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Oakland, California

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Fort Dodge, Iowa

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Durango, Colorado

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Cushman Wakefield Multifamily

Wahpeton, North Dakota

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Cushman Wakefield Multifamily

Eddyville, Iowa

Southeastern Timber Products

Ackerman, Mississippi

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Buffalo, New York

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Buffalo, New York

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Colorado Springs, Colorado

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Cushman Wakefield Multifamily

Wahpeton, North Dakota

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Northeast Corridor Commission

Washington, D.C.

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CompHealth

Owosso, Michigan

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CompHealth

Owosso, Michigan

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Children's Dental Associates NLC

East Lyme, Connecticut

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Walla Walla Community College

Walla Walla, Washington

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University at Buffalo (SUNY)

Buffalo, New York

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Manager/Director Customer Service
General Summary: The Customer Service Manager ensures that our customers receive excellent rail service by coordinating service with connecting carriers, commercial groups, as well as various internal departments such as Marketing, Transportation and Accounting. The Customer Service Manager provides leadership and direction to the Customer Service team, which is responsible for management of all railcar inventory, customer work order management, and associated costs (e.g. car hire) and revenue. This position collaborates with Carload Express departments to develop and influence procedures that positively impact the customer experience.


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