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BNSF Railway

Fort Worth, Texas

BNSF Railway

Chicago, Illinois

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Olsson

Nationwide

City of Madison - Metro Transit

Madison, Wisconsin

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Oklahoma Natural Gas

Oklahoma City, Oklahoma

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Oklahoma Natural Gas

Shawnee, Oklahoma

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LDIS/Tetra Tech

Arvada, Colorado

LA METRO

LOS ANGELES, California

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Power System Engineering (PSE)

Louisville, Kentucky

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Metrolink

Los Angeles, California

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Sonoma Valley Unified School District

Sonoma, California

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Children's Dental Associates NLC

East Lyme, Connecticut

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Cushman Wakefield Multifamily

Dayton, Ohio

MML

Flint, Michigan

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Tabor Academy

Marion, Massachusetts

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Cushman Wakefield Multifamily

Eddyville, Iowa

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Cushman Wakefield Multifamily

Eddyville, Iowa

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Cushman Wakefield Multifamily

Eddyville, Iowa

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Cushman Wakefield Multifamily

Wahpeton, North Dakota

Confidential

Flint, Michigan

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Cushman Wakefield Multifamily

Eddyville, Iowa

Benesch

Nationwide

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Manager/Director Customer Service
General Summary: The Customer Service Manager ensures that our customers receive excellent rail service by coordinating service with connecting carriers, commercial groups, as well as various internal departments such as Marketing, Transportation and Accounting. The Customer Service Manager provides leadership and direction to the Customer Service team, which is responsible for management of all railcar inventory, customer work order management, and associated costs (e.g. car hire) and revenue. This position collaborates with Carload Express departments to develop and influence procedures that positively impact the customer experience.


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